At Ficus Realtime, our Customer Relationship Management (CRM) module empowers businesses to manage customer data, track sales pipelines, and enhance service delivery—all from a single, integrated platform. Tailored for regulated industries, our CRM is designed to help your teams nurture leads, retain clients, and drive revenue growth with precision and compliance.
At Ficus Realtime, our Customer Relationship Management (CRM) module is built to simplify complex sales cycles and foster stronger customer relationships—especially for regulated industries
Lead & Opportunity Tracking:
Capture and monitor every customer interaction, from initial enquiry to final sale, ensuring no opportunity is missed.
Centralized Contact Management:
Maintain a secure, structured database of clients, partners, and vendors with complete communication history.
Sales Pipeline Management:
Visualize and manage deals through various stages, enabling better forecasting and faster closures.
Automated Follow-Ups & Notifications:
Stay engaged with timely reminders, task assignments, and email integrations that keep your sales team focused.
Customer Interaction Logs:
Record emails, calls, meetings, and service requests to provide a 360° view of each customer relationship.
Analytics & Reports:
Generate real-time dashboards to assess team performance, sales metrics, and customer engagement levels.
Integration with Enquiry & Quotation, SD & HRMS Modules:
Seamlessly connect with other FicusRealtime modules for a unified workflow and enhanced productivity.
Testimonials
Deployed a Professional team and Accomplished The Successfull completion of the CSV Project with in our Organization.They Delivered a High Quality out for Chromotography and purified Water System Integrated with PLC-HMI Systems All while ensuring strict adherence to Regulatory standards.
MANGALAM ORGANICS LIMITED
VINS BIOPRODUCTS LIMITED
ORCH LABORATORIES INDIA PVT.LTD
EXTROVIS PRIVATE LIMITED
ISO QUALITY MANAGEMENT SYSTEM
NSJ PRAYOG LIFE SCIENCES PVT.LTD
CERTIFICATE OF EXCELLENCE - KeacGMP & CSV
Ficus Realtime Private Limited (FRT) earlier known as n-biz solutions was established in 2012. FRT has in genious products and solutions for Pharma/Life Science manufacturers.
